Do you have any discount codes I can use?
We regularly send out discount codes in our newsletter and on site pop-ups. For a huge 25% off your order, share a photo of you in your favourite t-shirt on our Facebook wall, or with the hashtag #OVERINKERS on Twitter or Instagram.
I’ve not received a confirmation email
Please check your spam or junk folders for any automated emails that may have been redirected incorrectly. If you think you may have entered your email address incorrectly then please get in touch with us so we can amend this for you.
Can I collect my order?
Unfortunately, we’re not able to offer order collection services from our premises.
When is payment taken?
Payment is processed at the checkout stage. We accept payment through either PayPal or via credit/debit card through our secure SagePay portal.
The address on my order is incorrect
It is your responsibility to provide correct address details. If you believe you have entered an incorrect address please contact us as soon as possible through emailing us at email@example.com or through the Contact Us box on the side of your screen or call us on 01270 212100. We can then amend any errors before your order is sent.
If your order has been sent out with incorrect details then, unfortunately, we cannot be held responsible for any delayed or failed deliveries. If your order is returned to us as a return to sender or failed delivery then we will be in touch to arrange a re-delivery with a re-dispatch charge.
I’ve not received my order
Please see our Delivery page for information on delivery timescales. If you still think you should have received your order then please contact with your order number for more information.
What t-shirts do you use to print on?
Whilst t-shirt quality is a subjective matter, we try wherever possible to stick with consistent brands and sizing. As a guide, t-shirts are sourced as follows:
Men’s – For the vast majority of our t-shirts we use 100% cotton* Gildan Soft Style t-shirts, but will use Gildan Heavy Cottons when these are unavailable, particularly in larger sizes.
*Ash grey, antique red, antique blue, antique green t-shirts tend to have a 10% acrylic/polyester, 90% cotton composition. Dark heather t-shirts are 65% polyester, 35% cotton.
What printing method do you use?
We’re proud to use state of the art Direct-to-Garment (DTG) printers for our designs, resulting in a much higher quality product. We don’t use screen-printing, although a small number of our t-shirts and hoodies are vinyl transfers.
How do I return an item?
Please see our Returns page. For more information click here.